Support

The Support page in the Manage category lets you download or upload a support file and get software version information. Support files are useful for supporting development and diagnosing issues.

You can also access the user manual, download the SDK, and go to online support from here. Additionally, you can download log; you would normally only need to download the log if told to do so by LMI's support team.

Support files contain everything in backup files, but also contain additional diagnostic information:

• All jobs
• Current recorded data
• Layout set up on the System > Design page
• Alignment performed on the System > Alignment page
• Other configurations such as scan settings and control settings